Robotic Warehouse
Supervisor System

Designing real-time decision-making for safety-critical operations

Role: Sole Product Designer

Focus: Complex Systems, HRI

Company: Finally Robotics

Platform: Enterprise SaaS

Product / Complex Systems, HRI

Challenges

• Too many real-time signals with no clear priority
• No single source of truth between robots, space, and incidents
• Operators hesitated during failures
• Edge cases (connectivity loss, multiple robot failures) broke confidence

Human vs Robots Tasks

& Collaboration points

Flow

Wireframe - Supervisor View

Edge Case

Design Solution

• One operational surface instead of fragmented screens
• Clear hierarchy between monitoring and action
• Progressive disclosure of data
• Explicit authority in critical states
• Same UI adapts to normal and edge conditions

Measured Impact

• -40% reduction in human input errors.
• -25% reduction in task time for complex picking workflows.
• -55% reduction in exception resolution time during handoff flows.

Future Improvements

• Predictive risk indicators (before failures happen)
• Supervisor vs Technician modes
• Confidence scoring for AI detections
• Simulation mode for training edge cases